The Skills section measures participants’ self-assessed ability to perform a wide range of digital tasks. These items capture how confident people feel doing things like searching for information, creating content, protecting their privacy, or recognizing when AI is being used. The questions cover different domains of digital competence, from information and communication skills to AI and generative AI skills, and together provide insight into participants’ everyday digital capabilities and confidence levels.
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Transactional Competence covers the ability to handle official online matters: managing government services, digital payments, healthcare arrangements, and document uploads.
AI Competence covers the ability to recognize when websites and apps use artificial intelligence to personalize content and recommendations.