Which problems are addressed?
The majority of interventions address the problem of cybercrime (36%): reducing the risk of fraud, scams or impersonation, promoting protective measures against cyberattacks targeting SMEs, or resilience trainings for vulnerable groups such as seniors. Many of these interventions are initiated by the Centre for Crime Prevention and Safety (CCV) or the police.
The second most important problem concerns the safety and wellbeing of youth (21%), such as cyberbullying, online hate, violations of online sexual boundaries, social media addiction and problematic phone use. These are followed by AI and digital transformation (14%), digital inclusion (10%), digital literacy (10%) and misinformation, news and media literacy (6.4%).
Source: final report ‘Grip op Digitaal Burgerschap’ (inductive coding of the problem, outcome and runtime descriptions).
In addition, we coded which policy questions from the Digital Society policy framework each intervention addresses (up to three per intervention).
What do interventions aim to achieve?
Overall, the interventions largely expect to make citizens more digitally skilled and secure, which closely corresponds to the problems they seek to address. 34% expect improved online security via reduced vulnerability to cybercrime, fraud and phishing; 30% aim to promote digital literacy (basic skills, media literacy, AI literacy); and 21% specifically target the digital safety and health of youth. Fewer interventions focus on access to digital devices and services (8%), responsible digitalisation within organisations (4%) and broader social risks such as public disorder or road safety (2%). For 1%, no concrete outcome is stated.
Source: final report ‘Grip op Digitaal Burgerschap’ (inductive coding of the problem, outcome and runtime descriptions).